My Point Exactly

In our workshops, sometimes we use an icebreaker called “Two Truths and a Lie”, where participants have to say three things about themselves, one of which is untrue. Then the other [...]

As we hit this major milestone this month, I am filled with so many emotions. This upcoming moment makes me even more aware of all the milestone celebrations I am [...]

Wow. Our students often ask about how to handle ‘crazy’, mixed-up mishaps that can occur while they are presenting. And we offer advice, but mostly we offer assurance that these [...]

One thing that seems to be lost this election season is the ability to disagree without becoming disagreeable. Often, instead of conversing, we shout our opinions at the top of [...]

Since 2002, hearty and fun-loving men and women everywhere have been celebrating the obscure holiday of “Talk Like a Pirate” Day on September 19. Yes, for a full 24 hours, [...]

A recent Harvard Business Review (HBR) article got me thinking about how we sometimes limit our own career success by failing to identify, or more importantly, take action to improve a [...]

“If you can’t say anything nice, then don’t say anything at all.” This was my mother’s mantra, and probably your mother’s too. Somewhere along the line, we have lost sight [...]

Recently, one of my Point Taken team members was on a flight and agreed to change her seat (a desirable aisle!) so a family had the opportunity to sit together. [...]

When we teach negotiation skills, we often surprise students by pointing out how many things we think of as ‘non-negotiable’ can actually have price variability - things like the bottles [...]

Post Valentine's Day, we look back at the day and chronicle the presents... a box of chocolates, a dozen roses, a dinner out. We gauge the feeling by the gift; [...]