My Point Exactly

Making Nice

2018-02-09T17:05:14+00:00June 30th, 2016|

“If you can’t say anything nice, then don’t say anything at all.” This was my mother’s mantra, and probably your mother’s too. Somewhere along the line, we have lost sight [...]


2018-02-09T17:27:51+00:00March 21st, 2016|

When we teach negotiation skills, we often surprise students by pointing out how many things we think of as ‘non-negotiable’ can actually have price variability - things like the bottles [...]