Pointy

“If you can’t say anything nice, then don’t say anything at all.” This was my mother’s mantra, and probably your mother’s too. Somewhere along the line, we have lost sight [...]

Recently, one of my Point Taken team members was on a flight and agreed to change her seat (a desirable aisle!) so a family had the opportunity to sit together. [...]

When we teach negotiation skills, we often surprise students by pointing out how many things we think of as ‘non-negotiable’ can actually have price variability - things like the bottles [...]

Post Valentine's Day, we look back at the day and chronicle the presents... a box of chocolates, a dozen roses, a dinner out. We gauge the feeling by the gift; [...]

Recent articles have suggested that the keys to success are rooted in our habits. What do we routinely is what shapes the essence of our lives. We all know an [...]

In our hearts at least... The holidays present the highs and lows – and the ultimate communication challenge that most parents will face, and that all of them dread: the [...]

In the holiday season, many of us have our own version of the movie “Groundhog Day.” We repeat the same elements over and over again, year after year. Unlike the [...]

When we all sat down for dinner last Thursday, we were prepared. Most of us over the age of six know that part of the Thanksgiving ritual is the giving [...]

Congratulations to the Kansas City Royals, winners of the 2015 World Series. We have a few Point Taken team members from Kansas City, so we are pretty excited. Whether you [...]

Take a class with Point Taken. In a survey of our recent participants, over 98 percent of the respondents indicated that the Point Taken class they attended helped them improve [...]